FAQ
What is VuTek’s company background? ▶
VuTek is based in Taiwan, renowned for its dedication to quality and excellent service.
Taiwan produces over 95% of the world’s premium chips used by Apple, Tesla, Nvidia, Mercedes-Benz, BMW, and more, and manufactures around 80% of global AI servers for Microsoft, Google, Facebook, OpenAI, and others.
VuTek carries forward this spirit by offering high-quality Apple devices and attentive, reliable service to customers worldwide.
When did VuTek start the iPhone business? ▶
VuTek began its iPhone business with the very first generation in 2007.
We even still have an iPhone 1 on hand and old photos of the iPhone 3Gs shipment from 2009 (at that time, only black and white color for iPhone), photos as follows.
Over the years, the business has evolved — today, VuTek focuses on premium pre-owned iPhones for global partners.
What is the ordering process? ▶
Inquiry → Offer → Order Confirmation → Invoice → Payment → Shipment → Tracking → Order Completion
Where will you make the shipment? ▶
All shipments are made from Hong Kong.
How do customers make the payment? ▶
We accept PayPal, Western Union, or T/T in advance, whichever is most convenient and secure for the customer.
Which courier do you use? ▶
We use FedEx, DHL, or UPS, selecting the option that provides the best overall delivery solution for your region, taking into account speed, reliability, and cost.
What warranty do you provide? ▶
All goods include a 60-day warranty.